Data protection

What is the main purpose of processing your data?

The data will be processed to manage your orders, your charges and shipping, and your exchanges and returns.


Advertising Purpose

The data provided will be treated for the sending of information and personalized commercial prospect of Talai products or services by mail, email, internet, messages or telephone calls, information and commercial offers of our products and services, performing for such commercial segmentations with the information that we have of you.


How long do we keep your data?

The data provided shall be kept for as long as the business relationship with our company is maintained, as long as the interested part is not requested to withdraw and for a period of two years from the last confirmation of interest on your part.


Shopify

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).


What entities will your data be shared with?

Your data will be shared with PayPal for payment processing and with CTT for order delivery.


What are your rights when you give us your data?

Any person has the right to obtain confirmation as to whether we are dealing with personal data concerning him or not. Interested persons have the right to access their personal data, and to request the correction of inaccurate data or also request the deletion when, among other reasons, the data are no longer needed for the purpose for which it was collected.

On certain occasions, the interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or the defense of complaints. Talai will no longer treat the data, except for compelling legitimate reasons, or for the exercise of defense of possible complaints.In the case of exercising the right to oppose the sending of advertising, your data will be included in an exclusion list of advertising. You can also object to commercial segmentations with the information that concerns you, to send you more appropriate offers.The person concerned shall have the right to withdraw consent at any time. For the exercise of your rights we ask you to contact us and inform us in writing to info@talai.pt, giving your name, surnames and address.We invite you to visit our website www.talai.pt to obtain all information about the treatment of your data, select your preferences and exercise your rights. We will inform you of your right to complain to the EDPS or other competent Supervisory Authority.


For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).